Windhorse D5 1000W Electric Bike – Premium Fat Tire E-Bike for UAE Adventures

• Battery: 48 v 21ah High Capacity Removable Battery (You can Remove the Battery & Charge it anywhere, If by chance battery is out of power, you can use the Pedals to run it as Bicycle)
• Motor: 1000w Geared Hub Motor- 7 Shimano Gears
• Tires: 20 Inches * 4 Inches Off-Road Anti-Slip Tires (Suitable for Mountain Roads/Sand Roads/City Roads/Snow Roads)
• Speed: Max 50km/h 
• Mileage: 50-70 km (Depends Upon the driver’s Weight, Driving Speed & Road Conditions)
• Charging Time: 6-7 Hours
• Mobile App Connectivity: NO
• Suspension: Front & Rear
• Brake: Hydraulic Disc Brakes (Front & Rear) (Ensures Quick & Smooth Stops)
• Horn Bell: Yes (Electric)
• LCD Display: Yes Big Display (Shows Travel Speed, Battery Status, Total Travel, Speed Mode etc.)
• Body: Full Alloy Body
• Lights: One Big LED Front Light, Tail Light, Brake Light  
• Weight: Net Weight: 28 KG, Gross Weight: 32 KG
• Key: No
• Climbing Angle: About 30 Degrees
• Max. Load Capacity: 150 Kgs
• Accessories: Standard Charger, User Manual, Tool Kit

This Product has ONE YEAR REPLACEMENT WARRANTY* for Motor & 6 Months for Battery Only

 *Replacement Warranty:
Replacement Warranty is valid for One Year for Motor & 6 Months for Battery Only. This Replacement warranty will not be valid if the Battery or Motor has been damaged due to Water Contact or these have been Damaged/Broken due to an Accident or the Vehicle has been overcharged for more than the specified charging period.

The Replacement warranty for Motor & Battery is valid for Manufacturing Defect only.

All other Spare Parts will be Chargeable by the Maintenance Department.

Customer will carry the vehicle to the Maintenance
Department.

🪖 Wear a Helmet – Always wear a certified helmet before riding.

🧤 Use Protective Gear – Gloves, knee pads and elbow pads are recommended.

⚖️ Check Weight Limit – Do not exceed the maximum rider weight specified for the scooter.

🔋 Check Battery – Ensure the battery has sufficient charge before every ride.

🔧 Inspect the Scooter – Check brakes, tires, throttle, lights & Tires’ air pressure before riding.

👣 Start Carefully – Push off gently before applying the throttle.

🚦 Follow Traffic Rules – Obey all local traffic laws, signs and signals.

👀 Stay Alert – Watch for pedestrians, vehicles and road hazards.

🛣️ Ride on Suitable Roads – Use smooth, paved surfaces whenever possible.

🌧️ Avoid Heavy Rain – Do not ride through deep water or during severe weather.

🚫 No Stunts – Do not perform jumps, wheelies or dangerous tricks.

🛑 Brake Gradually – Avoid sudden braking, especially on wet or slippery surfaces.

🤳 No Mobile Phone Use – Keep both hands on the handlebar while riding.

👥 One Rider Only – Never carry passengers unless the scooter is designed for two riders.

👨‍👩‍👧 Parental Guidance Required – Children should ride only under adult supervision.

🌙 Use Lights at Night – Turn on the front and rear lights in low-light conditions.

🔒 Park Safely – Switch off and lock the scooter when unattended.

👨‍👩‍👧 Parental Guidance Required – Children should ride only under adult supervision.
⚠️ Safety First: Always ride responsibly and follow local regulations. Ride within your skill level, wear appropriate safety gear, and keep both hands on the handlebars. Failure to follow these safety guidelines may result in serious injury or property damage. We are not responsible for any injury or damage caused.

📍 Store Indoors – Keep the e-scooter in a clean, dry and well-ventilated area away from direct sunlight.
🌡️ Avoid Extreme Temperatures – Do not store the scooter in excessively hot, cold or humid environments.
🔋 Maintain Battery Charge – Keep the battery charged between 40% and 80% if the scooter will not be used for an extended period.
🔌 Recharge Regularly – Charge the battery at least once every 30–60 days during long-term storage to maintain battery health.
⚡ Use the Original Charger – Always use the charger supplied or approved by the manufacturer.
💧 Keep Away from Water – Do not store the scooter in areas exposed to rain, moisture or standing water.
🧹 Keep It Clean – Wipe the scooter with a soft, dry cloth before storing. Avoid using high-pressure water or harsh chemicals.
🔒 Fold and Lock Properly – If the scooter has a folding mechanism, ensure it is securely locked before storage.
🚫 Keep Away from Flammable Materials – Do not store the scooter near fuel, gas cylinders, open flames or other heat sources.
👶 Keep Out of Reach of Children – Store the scooter and charger in a safe place where children cannot access them.
📦 Cover When Not in Use – Use a breathable dust cover to protect the scooter from dust and dirt during storage.
⚠️ Storage Notice – Before using the scooter after long-term storage, fully inspect the brakes, tires, lights, throttle and battery, and fully charge the battery before riding.

Please Note: If the product which was delivered to you was accurate and was checked by you at the time of delivery or the product which was assembled or installed, it cannot be returned or replaced. We do not have any Exchange Policy either.

In Case of any problem, you have to contact us via E-mail or Phone and we will provide you the contact information of Respective Brand’ Maintenance department and they will sort out the problem according to the warranty conditions of the product. Customer will have to Visit the Maintenance Department.

In Most cases, Our Delivery team asks you to Check the Product thoroughly and take your notes and signature to ensure that you have received the right and accurate product.

Items sent back to us without first requesting a return will not be accepted.